Thursday, August 13, 2009
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Welcome to Thread-n-needles. I specializes in all types of embroidery products such as household goods like photo frames, doorknob hangers, towel toppers and etc. Of course they are for sale!
1.How do I order? Please send us an email with complete information like Product Code and quantity. If you prefer some customization, do include that in as well.
2.How will I know if my order is being processed? We will confirm your order within 24 hours either via email or telephone. However, if you do not hear from us within that timeframe, please call. Sometimes it may take 48 hours. We apologize for any inconveniences caused.
1.What are my payment options? ATM/Internet Bank Transfer. Kindly send a copy of the bank remittance advice slip to inform us of the transfer. Bank account information is as follows :
Maybank account No : 104022008038 (Shereen Ong)
1.What are my delivery options within Malaysia? Pos Express Malaysia. Standard postal charges applicable.
1.Can I return or exchange my order? We regret that orders cannot be cancelled or altered once it has been processed and delivered.